Warranty

SOFTTOPS warrants each new convertible top to the original owner as follows:

LIFETIME

If the bond between the topping material and the glass windows fails and cannot be replaced, a new replacement top of the same or similar material will be made available to the first retail purchaser of the item.

FOR A PERIOD OF THREE (3) YEARS FROM THE DATE THE UNIT IS DELIVERED TO THE FIRST RETAIL PURCHASER:

  • Cracking of breaking of plastic components (excluding plastic windows)
  • Delamination of the deck seams
  • Failure of the stitching (excluding fading)
  • Delamination of the topping material
  • Delamination of the bond between the topping material and the plastic window

ITEMS NOT COVERED UNDER WARRANTY FOR ANY PERIOD

  • Rips, tears or discoloration of the topping material and/or thread
  • Seals and gaskets
  • Dealer and/or purchaser installed parts and accessories
  • Glass window breakage, scratching or heat grid failure
  • Zippers and fasteners
  • Plastic window scratching, fading, cracking, hazing of discoloring

CERTAIN CONDITIONS WILL VOID ALL WARRANTY

These conditions include:

  • use for any purpose other than normal private use including rental and promotion
  • altering the convertible top in any manner without written approval
  • misuse, negligence or accident
  • installation of any part or accessory without written approval
  • failure to replace worn, damaged or missing pads, straps, cables, rain rails or other necessary components